Help sales agents provide an elevated level of customer service by being equipped with the right information at the right time in order to embody the "voice of the brand".

CLIENT ASK

Design an app that stays true to a famous brand, both in visuals and language.

THE PROCESS

Because the client provided an extensive document detailing requirements and the user group, we jumped straight to the site map.

LOW-FIDELITY WIREFRAME & SCREEN MAPPING

VISUAL DESIGN & INTERACTION MAP

THE RESULT

We created an app that helped sales representatives provide better customer service,

all while keeping focus on doing the company's brand justice.